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Terms & Conditions

Sparkle Media Agency > Terms & Conditions

Terms & Conditions Categories
  1. Definitions.
  2. User Accounts and Access.
  3. User-Generated Content and Submissions.
  4. Purchases, Payments, and Refund Policy.
  5. Subscription Plans.
  6. Intellectual Property Rights.
  7. Confidentiality & Non-Disclosure.
  8. User Feedback & Suggestions.
  9. Promotions, Contests, and Sweepstakes.
  10. Website Usage Restrictions.
  11. Limitation of Liability.
  12. Termination and Suspension.
  13. Governing Law and Jurisdiction.
  14. Amendments and Updates.
  15. Contact Information.

Terms and Conditions
 Effective Date: January 28, 2025

Welcome to Sparkle Media Agency! These Terms and Conditions govern your use of our website https://sparklemedia.agency and any associated services provided by Sparkle Media Agency. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website or services.

1. Definitions

  • “Company” refers to Sparkle Media Agency, headquartered in Gaza City, Palestine.
  • “User”, “You”, or “Your” refers to any individual or entity accessing or using our website or services.
  • “Services” refer to all media, branding, design, marketing, consultation, and digital content creation services provided by Sparkle Media Agency.
  • “Website” refers to https://sparklemedia.agency.
  • “Confidential Information” includes all proprietary, business, and project-related details shared between the Company and the User.

2. User Accounts and Access

  • Users cannot create personal accounts on our website.
  • All services and inquiries are processed via direct communication channels such as email, phone, or our official contact page.
  • Any unauthorized attempt to create an account, access restricted areas, or manipulate website functions will result in immediate action, including legal recourse if necessary.
  • The website is intended for business and professional use only, and any misuse may result in permanent access restrictions.

3. User-Generated Content and Submissions

  • Users cannot create or upload content (such as text, images, videos, or comments) directly to our website.
  • If Sparkle Media Agency requires content contributions (e.g., testimonials, client-provided materials), it must be submitted via email or approved communication methods.
  • By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and distribute such content in relation to our services.
  • Users must not submit offensive, unlawful, or infringing content. Violation of this policy may result in legal action.

4. Purchases, Payments, and Refund Policy

  • Users cannot buy goods, products, or services directly from our website.
  • All payments are handled via external invoicing and agreed-upon payment methods (e.g., bank transfer, PayPal, or direct billing).
  • One-time payments only – we do not offer recurring billing, subscriptions, or automated payments.
  • Payment for services must be made in full before project commencement unless otherwise agreed in writing.
  • Refunds: Due to the nature of our services, refunds are not provided once a service has commenced unless stated otherwise in a signed contract.
  • Chargebacks or payment disputes may lead to immediate service termination and potential legal action.

5. Subscription Plans

  • Sparkle Media Agency does not offer subscription-based services at this time.

6. Intellectual Property Rights

  • All content on our website, including but not limited to logos, branding, trademarks, text, visual design, and multimedia, is exclusively owned by Sparkle Media Agency.
  • Users may not use, copy, reproduce, distribute, or modify any content without prior written consent.
  • Unauthorized use of our intellectual property may result in legal action.
  • Any client who receives designs, branding, or digital materials from Sparkle Media Agency must adhere to the licensing agreements stated in the contract.

7. Confidentiality & Non-Disclosure

  • Any confidential information shared between Sparkle Media Agency and its clients or users will remain strictly confidential.
  • Users must not disclose any proprietary or confidential information obtained through our services to third parties without prior written consent.
  • Any unauthorized disclosure of confidential information will be subject to legal penalties.

8. User Feedback & Suggestions

  • If you provide us with feedback, suggestions, or ideas, we may use them without compensation or credit.
  • By submitting feedback, you agree that we have the right to implement, modify, or ignore it at our discretion.
  • Users cannot claim ownership of any ideas, suggestions, or strategies implemented by Sparkle Media Agency.

9. Promotions, Contests, and Sweepstakes

  • We may run promotions, contests, or sweepstakes from time to time.
  • Participation in these events is subject to additional terms and conditions, which will be provided separately.
  • The Company reserves the right to modify or cancel any promotions without prior notice.

10. Website Usage Restrictions

  • Users must not engage in unlawful, fraudulent, or harmful activities on our website.
  • Prohibited activities include, but are not limited to:
    • Attempting to breach website security.
    • Spamming, phishing, or spreading malware.
    • Using automated tools (bots, scrapers) to access website content.
  • Violations will result in immediate access termination and potential legal consequences.

11. Limitation of Liability

  • Sparkle Media Agency is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or services.
  • While we strive to maintain accurate and up-to-date information, we do not guarantee that our website will be error-free or continuously available.
  • Any reliance on the information provided on our website is at your own risk.

12. Termination and Suspension

  • We reserve the right to suspend, terminate, or restrict access to our website or services at our sole discretion if a user violates these terms.
  • Users found engaging in harmful, illegal, or disruptive activities may be permanently banned.

13. Governing Law and Jurisdiction

  • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Palestinian Territories.
  • Any disputes arising from these terms shall be resolved in the competent courts of Gaza City, Palestine.

14. Amendments and Updates

  • Sparkle Media Agency reserves the right to modify these Terms and Conditions at any time.
  • Users are encouraged to review this page periodically for updates.
  • Continued use of our website or services after changes indicates acceptance of the revised terms.

15. Contact Information

If you have any questions about these Terms and Conditions, you can contact us through:

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Last Updated: January 28, 2025